Outlook Fix for Users who can not
send or receive after a mailbox move
Open the control Panel
Double Click the MAIL Icon
Note: If you do not see the MAIL icon ,
click Switch to Classic View
Click E-MAIL ACCOUNTS
The CHECK NAME button should be disabled. To enable it, click next to your name press
the SPACEBAR then press BACKSPACE to remove the space you just
entered. The CHECK NAME button will be enabled. The Microsoft Exchange Server should
change to a server starting with PBMAIL.
Click NEXT. Click FINISH. Click CLOSE. Close the Control Panel. Open Outlook.
Subject: Update to instructions on Outlook Fix
the profile in Outlook, Outlook can not be running.
that Outlook is closed and if the user has a Blackberry, that the Blackberry
Desktop Manager software is closed.
If the name
section is grayed out and you can not put a space there, then Outlook is
running somewhere. Check Task Manager and click the Processes tab and
look for OUTLOOK. End the OUTLOOK process if you find it.